Privacy Policy

As of April 22, 2023

At Paro, your privacy is important to us. This “Privacy Policy” outlines how we at Paro collect, use, and disclose your information.

Please read this Privacy Policy carefully. By using our Services (as defined below), you acknowledge that you have read, understand and agree to be legally bound by this Privacy Policy and other policies incorporated herein by reference.

What information do we collect?

Paro may request or otherwise collect information that identifies you as a specific individual or business and can be used to contact or identify you (“Personal Information”).

Examples of Personal Information may include:

  • your name
  • email address
  • postal address
  • phone number
  • certain payment information (such as credit card or other financial account information and billing address)
  • Paro may also collect Personal Information such as your date of birth or taxpayer identification number, to validate your identity or as may be required by law, such as to complete tax filings.
  • Paro may request documents to verify this information, such as a copy of your government-issued identification or photo or a billing statement.

Paro’s services are intended for users eighteen (18) and older. Paro does not knowingly collect Personal Information from anyone younger than age eighteen (18). If Paro becomes aware that a child younger than eighteen (18) has provided Paro with Personal Information, Paro will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than age eighteen (18) and believe that Paro has collected Personal Information from your child, please contact us at: privacy@paro.ai.

Non-Identifying Information:

Paro may also collect other information, such as:

  • zip codes
  • demographic data
  • general project-related data (“Non-Identifying Information”)

Paro may aggregate information collected from users. Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers in a way that enables you to be identified (for example, combining information with your name). But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information. Paro may combine your Personal Information with Non-Identifying Information, but Paro will treat the combined information as Personal Information.

Information Received from Third Parties

Paro also may receive information about you from third parties. For example, Paro may supplement the information Paro collects with outside records or third parties may provide information in connection with a co-marketing agreement or at your request. If Paro combines the information received from others with information Paro collects directly, Paro will treat the combined information as described in this Paro Privacy Policy.

Paro or its third party providers may automatically collect certain information from you whenever you access or interact with Paro’s website.

This information may include, among other information:

  • the browser and operating system you are using
  • the URL or advertisement that referred you to Paro’s website
  • the search terms you entered into a search engine that led you to Paro website, areas within Paro’s website that you visited
  • and other information commonly shared when browsers communicate with websites

Paro may combine this automatically collected information with other information Paro collects about you. Paro does this to improve marketing, analytics, and site functionality. The information Paro collects may also include the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access Paro’s website. A Device Identifier is a number that is automatically assigned or connected to the device you use to access Paro’s website, and our servers identify your device by its Device Identifier. Some mobile users of Paro’s website providers may also provide Paro or our third party Paro’s website providers with information regarding the physical location of the device used to access Paro’s website.

Paro’s website providers may use a variety of other technologies that collect similar information for security and fraud detection purposes and Paro may use third parties to perform services on Paro’s website on our behalf.

Paro may also collect certain information about your work history, including descriptions of work previously performed, skills, tests taken, test scores, hourly pay rates, feedback/rating information and other information (“Profile”). If you believe that an unauthorized Profile has been created about you, you can contact us to discuss at: contact@paro.ai.

UNLESS YOU REQUEST THAT PARO DELETE CERTAIN INFORMATION, PARO MAY RETAIN THE INFORMATION THAT PARO HAS COLLECTED FOR AT LEAST FIVE (5) YEARS AND MAY RETAIN THE INFORMATION FOR AS LONG AS NEEDED FOR PARO’S BUSINESS AND LEGAL PURPOSES.

INFORMATION SHARING AND DISCLOSURE

Paro may share aggregated Non-Identifying Information and Paro may otherwise disclose Non-Identifying Information to third parties. Paro will not share your Personal Information with third parties for those third parties’ marketing purposes unless Paro first provides you with the opportunity to opt-in to or opt-out of such sharing. Paro may also share the information Paro has collected about you, including Personal Information, as disclosed at the time you provide your information, with your consent, as otherwise described in this Paro Privacy Policy, or in the following circumstances:

Paro may share information regarding Talent that Paro deems relevant to your potential assignment to a particular Client, including, but not limited to, the information contained in your Profile.

If you have entered into a Service Contract with another User, Paro may provide the User with your name, address, or tax ID or VAT number in order to complete the transaction or to facilitate the resolution of a claim or dispute. The user receiving your information is not allowed to use it for purposes unrelated to the transaction, such as to contact you for marketing purposes, unless you have expressly consented to it.

Paro may employ third party companies and individuals to facilitate Paro’s website, to provide Paro’s website on our behalf, to perform Paro website-related maintenance, database management, web analytics and online advertising, payment processing, fraud detection, and overall improvements of Paro’s features or to assist Paro in analyzing how Paro’s website is used. These third parties may have access to your Personal Information in order to perform these tasks on our behalf.

You may be presented with an opportunity to receive information and/or marketing offers from one or more third parties. If you agree at that time to have your Personal Information shared, your Personal Information will be disclosed to that third party (or parties) and will be subject to the Privacy Policy and practices of that third party. Paro is not responsible for the privacy policies and practices of third parties, and, if you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly.

Paro will share information with government agencies as required by law. Paro must cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Paro will disclose information about you to government or law enforcement officials or private parties as Paro, in our sole discretion, believes necessary or appropriate to respond to claims and legal process, at the request of governmental authorities or other third parties conducting an investigation, to protect the property and rights of Paro or a third party, to protect the safety of the public or any person, or to prevent or stop activity Paro may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. Paro may also use Device Identifiers in cooperation with third parties at our discretion.

Paro may share information, including Personal Information, with its affiliates, primarily for business and operational purposes. Paro may sell, transfer or otherwise share some or all of Paro’s assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information, and you must update any changes by contacting us directly. Paro will use commercially reasonable efforts to honor your request, provided however that Personal Information may remain in our archives and may persist internally or for our administrative purposes. It is not always possible to completely remove or delete information from our databases.

Paro cannot ensure, and does not warrant, the security of any information you provide to us.

Paro’s website contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that Paro links to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. Paro does not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. Paro encourages you to read the privacy policies or statements of the other websites you visit.

For users in the European Union (EU) and United Kingdom (UK), Nevada, Virginia, and California residents, we have included specific provisions in this Privacy Policy to address the requirements of the Nevada Privacy Law (SB220), the Virginia Consumer Data Protection Act (CDPA), General Data Protection Regulation (GDPR) and the California Consumer Privacy Act of 2018 (CCPA).

Nevada Privacy Law (SB 220)

For Nevada residents, the Nevada Privacy Law (Senate Bill 220) provides certain rights regarding the sale of your personal information. Under this law, you have the right to opt-out of the sale of your covered information, which is defined as your name, address, email address, phone number, Social Security Number, and any identifier that allows you to be contacted either physically or online.

If you are a Nevada resident and wish to exercise your right to opt-out of the sale of your covered information, please contact us at privacy@paro.ai with the subject line “Nevada Privacy Rights Request.”

Virginia Consumer Data Protection Act (CDPA)

If you are a Virginia resident, the Virginia Consumer Data Protection Act (CDPA) grants you specific rights concerning your personal data. Under this law, you have the following rights:

  1. The right to access your personal data – You have the right to request access to the personal data that Paro has collected about you.
  2. The right to correct your personal data – You have the right to request that Paro correct any inaccurate personal data or complete any incomplete personal data.
  3. The right to delete your personal data – You have the right to request that Paro delete your personal data, under certain conditions.
  4. The right to obtain a copy of your personal data – You have the right to request a portable copy of your personal data in a readily usable format.
  5. The right to opt-out of the sale of your personal data, the processing of your personal data for targeted advertising, and the processing of your personal data for profiling purposes.

If you are a Virginia resident and would like to exercise any of these rights, please contact us at privacy@paro.ai with the subject line “Virginia Privacy Rights Request.”

California Consumer Privacy Act of 2018 (CCPA) Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act of 2018 (CCPA) concerning your personal information collected by us as a business:

  1. The right to know what personal information is being collected.
  2. The right to know whether your personal information is sold or disclosed and to whom.
  3. The right to say no to the sale of your personal information.
  4. The right to access your personal information.
  5. The right to equal service and price, even if you exercise your privacy rights.

Rights of EU and UK Users

If you are in the EU or UK, you have the following rights under the GDPR:

  1. Right to access – You have the right to request copies of your personal data from Paro. We may charge a small fee for this service.
  2. Right to rectification – You have the right to request that Paro correct any information you believe is inaccurate or complete any incomplete information.
  3. Right to erasure – You have the right to request that Paro erase your personal data, under certain conditions.
  4. Right to restrict processing – You have the right to request that Paro restrict the processing of your personal data, under certain conditions.
  5. Right to object to processing – You have the right to object to Paro’s processing of your personal data, under certain conditions.
  6. Right to data portability – You have the right to request that Paro transfer the data that we have collected to another organization or directly to you, under certain conditions.

Cookies and Similar Technologies

Paro uses cookies and similar technologies to collect standard internet log information and visitor behavior information. This helps us improve your experience on our website, keep you signed in, and understand how you use our website.

Types of cookies we use include:

  1. Functionality – We use these cookies to recognize you on our website and remember your preferences, such as language and location. Both first-party and third-party cookies may be used.
  2. Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. We may share limited aspects of this data with third parties for advertising purposes or with our advertising partners to show you relevant ads on other websites.
  3. Login – Paro uses cookies to ensure you remain logged in to our website if you are logged in.

Managing Cookies

You can set your browser not to accept cookies or remove cookies from your browser. However, some features of our website may not function properly as a result. Visit allaboutcookies.org for more information on managing cookies.

Updates to This Privacy Policy

Paro may update this Privacy Policy at any time, and any changes will be effective upon posting. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights with respect to your personal data, please contact us at privacy@paro.ai. We will respond to all requests within one month.